Tended Privacy Policy
Effective Date: April 2026
Last Updated: April 2026
Tended LLC (“Tended,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you:
visit our website
submit an application or questionnaire
request introductions
participate in placement services
schedule coaching or mediation support
communicate with Tended
By using Tended’s website or services, you agree to the practices described below.
1. INFORMATION WE COLLECT
We collect only the information necessary to provide thoughtful placement and communication support services.
Information you may provide includes:
Contact Information
Name
Email address
Phone number
Family Information
Household structure
Childcare needs and schedule
Role expectations
Communication preferences
General values and preferences related to caregiving relationships
Caregiver Information
Work experience
Availability
Professional references
Certifications (including CPR)
Role preferences
Communication preferences
Placement Information
Interview status
Trial period information
Hiring status updates
Placement feedback
Coaching & Mediation Information
Information voluntarily shared to support communication alignment or facilitated conversations
You should avoid submitting highly sensitive personal information unless specifically requested as part of placement support.
2. HOW WE USE YOUR INFORMATION
We use your information to:
evaluate placement alignment between families and caregivers
facilitate introductions
provide communication coaching or mediation support
maintain placement records
communicate about services and scheduling
improve Tended’s placement process
respond to questions or requests
We do not sell your personal information.
3. HOW INTRODUCTIONS WORK
When Tended facilitates an introduction between a family and a caregiver, limited profile information may be shared between both parties to support alignment.
This may include:
first name
experience summary
availability
general role expectations
references (when appropriate)
Sensitive contact details are shared only when both parties are moving forward in the introduction process.
4. BACKGROUND CHECK INFORMATION
Caregiver background checks may be completed through a third-party screening provider.
Tended:
does not create background check reports
does not control third-party screening accuracy
shares reports only as necessary to support placement decisions
Caregivers must consent before any background screening occurs.
5. PAYMENT INFORMATION
Payments are processed securely through third-party providers such as Stripe.
Tended does not store full credit card information on our servers.
Payment providers maintain their own privacy and security policies governing financial data.
6. COMMUNICATION COACHING & MEDIATION SESSIONS
Information shared during coaching or facilitated conversations is treated with care and discretion.
These sessions are intended to support working relationships and communication alignment.
Tended does not record sessions unless explicitly agreed to by participants in advance.
7. HOW WE STORE AND PROTECT YOUR INFORMATION
We take reasonable steps to protect your information using:
secure email systems
password-protected documents
trusted service providers
However, no internet transmission system can be guaranteed completely secure.
By using Tended’s services, you acknowledge this limitation.
8. HOW LONG WE KEEP INFORMATION
We retain placement-related information only as long as reasonably necessary to:
support introductions
maintain placement records
meet legal obligations
improve service quality
You may request deletion of your information at any time by contacting us.
9. INFORMATION SHARING
We share information only when necessary to provide services.
This may include:
families matched with caregivers
caregivers matched with families
background check providers
payment processors
communication support collaborators (such as Nikki Schaubel)
We do not sell or rent personal information.
10. YOUR PRIVACY RIGHTS (CALIFORNIA RESIDENTS)
If you are a California resident, you may request:
access to the personal information we hold about you
correction of inaccurate information
deletion of your personal information
To make a request, contact:
We respond to privacy requests within a reasonable timeframe.
11. CHILDREN’S INFORMATION
Tended collects limited information about children only as necessary to support caregiver placement alignment.
We do not knowingly collect personal information directly from children.
12. THIRD-PARTY LINKS
Our website may include links to third-party websites, including collaborator websites.
Tended is not responsible for the privacy practices of those sites.
13. POLICY UPDATES
We may update this Privacy Policy as Tended grows and services evolve.
The most current version will always be posted on our website.
14. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact: